Customer Service Rep(03263) - 3171 W. Vine Street

Domino's Franchise•Kissimmee, FL

1d•Onsite

About The Position

Domino’s Customer Service Representatives provide friendly customer service while taking and processing orders, addressing customer concerns, handling cash, and preparing food. The role includes making pizzas, controlling food portions, following hygiene and food-safety practices, and completing general cleaning duties. Team members receive in-store training and support from a manager or teammate. The position offers opportunities for career progression within Domino’s, including paths to management and franchise ownership. Hiring is for opening and closing shifts.

Requirements

Be at least 18 years old.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.

Nice To Haves

Bilingual in Spanish and English.

Responsibilities

Demonstrate a friendly, positive attitude and provide great customer service.
Take orders over the phone and in person, and receive and process telephone orders.
Address customer concerns.
Handle cash and make correct monetary change.
Upsell products.
Make pizzas and prepare other products.
Control food and portions, and follow hygiene and food-safety practices.
Perform general cleaning duties; clean equipment and the facility approximately daily.
Operate all equipment.
Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
Take inventory and complete associated paperwork.
Communicate with customers and co-workers to process orders.