Customer Service Representative

Domino's Franchise•Lake Forest, CA

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process orders, assist with food preparation, and perform general store duties. The role can be part-time or full-time and may fit around other commitments. On-the-job orientation and training are provided. The company describes opportunities for advancement from customer service representative to management and potentially franchise ownership or corporate operations.

Requirements

  • Must be at least 16 years old.
  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and co-workers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the described physical demands, including standing for most tasks, walking short distances, lifting and carrying items weighing up to 50 pounds, and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Perform other general store-team duties as needed, including handling deliveries and stocking ingredients.
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