Customer Service Rep(05071) - 1328 NW 2nd Ave
About The Position
Domino’s Customer Service Representatives provide friendly customer service and help prepare and serve high-quality pizzas. The role includes taking and processing orders in person and over the phone, addressing customer concerns, handling cash, and upselling. Team members prepare food, maintain portion control and food safety, clean the store and equipment, stock ingredients, operate equipment, and assist with inventory and related paperwork. Training and support are provided in-store by a manager or teammate. The position may be part-time or full-time; the posting also describes work during busy hours of the day and night.
Requirements
- Ability to comprehend and provide correct written instructions.
- Ability to communicate verbally with customers and co-workers, in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the listed physical tasks, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasionally climbing or using stairs, bending, crouching, and continuous reaching and hand use.
- Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and differentiate hot and cold surfaces.
Responsibilities
- Demonstrate a friendly, positive attitude and strong customer service skills.
- Take and process customer orders in person and over the phone.
- Address customer concerns.
- Handle cash and provide correct change.
- Upsell products.
- Make high-quality pizzas and prepare food.
- Maintain food and portion control, hygiene, and food safety.
- Operate store equipment.
- Stock ingredients and supplies from the delivery area into storage and work areas, including the walk-in cooler.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility, generally on a daily basis.
- Perform general cleaning and other outside tasks, including removing trash.
- Communicate with customers and co-workers to process orders.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
