Business Services Customer Service Representative
About The Position
The Customer Service Representative engages with small business owners face to face through lead-based outreach, provides customer support, and educates customers about products, services, and promotions. The role recommends solutions based on customer needs and works toward individual and team performance goals while maintaining a professional, positive customer experience. The position offers comprehensive paid training, ongoing support, mentorship, and opportunities for merit-based advancement into leadership and management. Compensation is commission-based with unlimited earning potential and no guaranteed salary or hourly pay; actual earnings depend on individual sales performance and commissions. Top performers are stated to earn $75,000–$100,000 or more annually. The position is not eligible for employer-sponsored health insurance, retirement, or paid leave benefits. Any available employee perks or discounts will be discussed during hiring.
Requirements
- Strong communication and interpersonal skills.
- Customer-focused attitude.
- Reliable and professional.
- Ability to work in a team environment.
- Willingness to learn and grow.
- Must be 18 years of age or older.
- Reliable transportation.
Nice To Haves
- Retail, hospitality, customer service, or sales experience is a plus, but not required.
- Eagerness to develop new skills in sales and marketing.
- Goal-oriented and motivated by growth opportunities.
- Comfortable interacting with a wide range of customers.
- Interest in long-term career advancement into management.
- Motivation to control one's own income.
Responsibilities
- Engage with small business owners face to face through lead-based outreach.
- Provide exceptional customer service and support.
- Educate customers on available products, services, and promotions.
- Answer questions and resolve customer concerns.
- Recommend solutions based on customer needs.
- Meet individual and team performance goals.
- Maintain a professional and positive customer experience.
Benefits
- Performance-based bonuses and incentives.
- Weekly pay.
- Paid training and ongoing mentorship.
- Career advancement opportunities into leadership and management.
- Networking events, professional development workshops, and travel opportunities.
- Supportive team culture and environment.
- Opportunity for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
