Customer Service Representative

SBM Management Services • Lehi, UT

1d

About The Position

The Customer Service Representative is responsible for the cleanliness and sanitation of assigned areas. The position performs janitorial duties, follows daily schedules and established safety and company procedures, maintains cleaning equipment and work areas, and reports incidents or hazardous conditions. The role works with other employees and communicates professionally with leads, supervisors, coworkers, managers, and customers. The position has no supervisory responsibilities.

The schedule is Monday through Friday, with one of two listed shifts: 7:30 a.m.–4:00 p.m. or 8:00 a.m.–4:30 p.m. The listed pay is $15–$16 per hour. SBM offers comprehensive benefits; details are available on the company careers website.

Requirements

• No specific education requirement.
• Complete all required safety and task-training certifications.
• Read and interpret instructions, procedures, manuals, and other documents.
• Strong verbal and written communication skills.
• Knowledge of cleaning methods and equipment, including the upkeep and care of cleaning equipment.
• Knowledge of cleaning compounds and chemicals and their safe, efficient use.
• A valid driver’s license may be required depending on business needs; employees who drive for work must maintain an acceptable Motor Vehicle Record and meet company driving eligibility requirements.
• May be required to be forklift certified.

Nice To Haves

• Three to six months of training or experience, or an equivalent combination of education and experience.
• Bilingual ability.

Responsibilities

• Perform janitorial duties and all duties listed on the daily schedule.
• Operate motorized cleaning equipment and maintain its upkeep and care.
• Maintain the daily cleanliness of assigned areas and keep the work area clean.
• Report incidents and hazardous conditions to a supervisor.
• Follow safety rules, policies, procedures, protocols, and company rules.
• Perform work assignments with other employees and complete repetitive tasks.
• Take direction and respond to supervision.
• Communicate professionally with leads, supervisors, coworkers, managers, and customers.
• Fill in during staff shortages and support the shift lead in completing punch-list items.
• Use appropriate personal protective equipment.
• Maintain a professional appearance and conduct.
• Understand customer service and satisfaction, reporting systems, and the work environment.

Benefits

• SBM offers comprehensive benefit packages; details are available on its website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed