Customer Service Rep(5205)- 2405 David Dr

Domino's Franchise•Metairie, LA

About The Position

RPM Pizza is hiring a Customer Service Representative (CSR) to serve as a first point of contact for customers and provide excellent service, professionalism, and a positive attitude. The CSR represents the Domino’s brand and helps create a welcoming experience for every customer. This is a variable hourly position with competitive pay. The position is classified as non-exempt and is eligible for overtime pay under applicable wage and hour laws.

Requirements

  • Must be 16 years of age or older; a work permit is required in some locations.
  • Willingness to learn and participate in required training programs.
  • Strong communication and basic math skills.
  • Positive, outgoing, and team-oriented attitude.
  • Ability to perform essential job functions with or without reasonable accommodation.
  • Ability to stand and walk for extended periods on tiled surfaces.
  • Ability to lift and carry up to 25 pounds; occasional lifting up to 50 pounds with assistance.
  • Frequent bending, reaching, and stretching; occasional crouching and climbing.
  • Ability to work at stations 36–48 inches high and reach shelves up to 72 inches.
  • Ability to operate standard kitchen equipment and office tools.

Responsibilities

  • Provide a fun, friendly, and engaging experience for customers while taking orders.
  • Uphold and represent RPM and Domino’s brand standards.
  • Maintain store cleanliness, sanitation, and food safety standards.
  • Prepare products accurately and efficiently according to company standards.
  • Deliver excellent customer service and resolve concerns with a sense of ownership.
  • Demonstrate effective time management and multitasking in a fast-paced environment.
  • Operate store equipment and tools safely and efficiently.
  • Support inventory organization and restocking activities.
  • Contribute to a positive, inclusive team environment.

Benefits

  • Flexible scheduling.
  • Team Member product discounts.
  • Medical, dental, and vision coverage available to eligible Team Members averaging 30 or more hours per week during the designated measurement period.
  • 401(k) program available to eligible Team Members.
  • Ongoing training and development through RPM Pizza College.
  • Opportunities for growth, leadership development, and community involvement.
  • Eligible for overtime pay in accordance with applicable wage and hour laws.
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