Customer Service Rep(02825) - 1810 Court St.

Domino's Franchise•Pekin, IL
•Onsite

About The Position

Domino's Pizza is seeking a friendly and efficient Customer Service Representative for its 1810 Court St. location in Pekin, United States. The role supports a positive customer experience by taking orders, preparing pizzas, processing payments, and helping maintain smooth store operations. The position also involves cleaning and maintaining a hygienic work environment, collaborating with team members, and lifting items weighing up to 25 lbs. Food handling experience is a plus but is not required; on-the-job training is provided.

Requirements

  • Strong communication skills and the ability to interact professionally with customers and team members.
  • Flexibility to work various shifts, including weekends and holidays.
  • Ability to follow directions and adhere to company policies and procedures.
  • Basic math skills for cash handling and order processing.
  • Physical stamina to stand, walk, and perform repetitive tasks for extended periods.
  • Ability to multitask effectively in a fast-paced environment.
  • Positive attitude, friendly demeanor, and a customer-focused approach.
  • Team-player mentality and willingness to assist colleagues.
  • Ability to lift and carry items weighing up to 25 lbs.

Nice To Haves

  • Food handling experience; not required, as on-the-job training is provided.

Responsibilities

  • Answer phone calls and take customer orders accurately and efficiently.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and card transactions accurately.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintain a clean and organized work environment and follow food safety and hygiene standards.
  • Collaborate with team members to support smooth operations during busy periods.
  • Assist with cleaning tasks throughout the shift.
  • Handle and lift items weighing up to 25 lbs. as needed.
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