Assistant Manager (02825) - 1810 Court St.
About The Position
The Assistant Manager supports daily store operations at 1810 Court St. in Pekin, working collaboratively with store leadership to achieve business objectives and provide exceptional customer experiences. The role includes leading and developing team members, maintaining operational standards, and contributing to a positive, inclusive work environment. The Assistant Manager oversees activities such as inventory, scheduling, cash handling, customer service, and compliance with company policies and health and safety regulations. The position also supports marketing initiatives, reviews sales performance, resolves conflicts, and recommends improvements to operations and sales.
Requirements
- Proven experience in retail or food service management, preferably in an Assistant Manager or supervisory role.
- Strong leadership skills and demonstrated ability to motivate, develop, and inspire team members.
- Excellent customer service skills and a customer-focused mindset.
- Proficiency in inventory management systems and employee scheduling software.
- Experience with cash handling, Point of Sale (POS) systems, and financial record-keeping.
- Understanding of retail or food service operations and local health and safety regulations.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Problem-solving and analytical skills, including the ability to interpret sales data and metrics.
- Experience in budget management and financial acumen.
- Conflict resolution and team coaching capabilities.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- High school diploma or equivalent.
Nice To Haves
- Associate's or Bachelor's degree in Business Management, Retail Management, or a related field.
- Proficiency with retail management software and digital tools.
Responsibilities
- Assist the Store Manager in overseeing daily operations and executing strategic business goals.
- Lead, train, mentor, and motivate team members to maintain performance standards and support professional development.
- Provide customer service, address inquiries, resolve issues, and promote customer satisfaction.
- Manage inventory activities, including ordering, receiving, stocking, and analyzing merchandise data to optimize stock levels.
- Create and adjust employee schedules based on availability and business needs.
- Handle cash transactions accurately and maintain financial records.
- Implement, enforce, and communicate company policies and procedures.
- Maintain a clean, organized, safe, and welcoming work environment that complies with health and safety regulations.
- Participate in marketing initiatives and promotional campaigns to drive sales and customer engagement.
- Analyze sales data, identify trends, and recommend operational and sales improvements.
- Support conflict resolution and address performance issues fairly and transparently.
- Collaborate with cross-functional teams on process improvements and operational efficiency.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
