Customer Service Representative, Imaging, Baptist Downtown

Baptist Health System, Inc. • Jacksonville, FL

2d • Onsite

About The Position

Baptist Health is hiring for a Customer Service Representative for the Diagnostic Imaging Department in Jacksonville, Florida. This is a Full-Time Days opportunity at Baptist Medical Center (Downtown). The Diagnostic Imaging Department is looking to add a Customer Service Rep to their small team. The ideal candidate for this role is someone who has had previous experience in healthcare customer service and obtains excellent communication skills. Shift details: Monday - Friday 8:30am to 5:00pm

Requirements

• Less than 1 year customer service
• High School Diploma (required)
• excellent communication skills

Nice To Haves

• previous experience in healthcare customer service
• Associate of Arts/Science (preferred)

Responsibilities

• Perform duties necessary for the smooth operation of the designated areas in conjunction with the technologist.
• Exhibit good communications skills, excellent phone etiquette and promotes good will and a positive reassuring attitude with all customers.
• Provide assistance to technologists, physicians and patients.
• Check paperwork for accuracy and prepares patients for procedures.
• May actively participate in patient transfer, transportation and file manipulation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED