Customer Service Representative

Prime Healthcare Management Inc•Garden City, MI

About The Position

The Customer Service Representative is a high-level customer service position and one of the first lines of communication within the department. The role ensures that customers, patients, and coworkers are treated professionally and in a friendly manner. The representative answers phones to process requests and may be assigned special projects or other tasks to complete within a specified timeframe.

Requirements

  • High school diploma or equivalent.
  • Intermediate computer skills.
  • Experience with Microsoft Office, intranet, and word documents.
  • Ability to communicate effectively in English, both orally and in writing.

Nice To Haves

  • Previous customer service or medical office experience.

Responsibilities

  • Answer phones to process requests.
  • Treat each customer, patient, and coworker in a professional and friendly manner.
  • Complete assigned special projects or other assignments within the specified timeframe.
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