Customer Service Rep(05568) - 1131 2nd St NE

Domino's•Hickory, NC
•$10 - $12

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, NC, is hiring a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure positive customer experiences. The representative also works with the store team to support smooth operations. The position requires following Domino’s pizza-making standards, maintaining a clean and professional appearance in accordance with the dress code, working efficiently in a fast-paced environment, and providing friendly service to customers. The company describes opportunities for growth and advancement.

Requirements

  • A positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must follow Domino’s pizza-making standards and procedures.
  • Must maintain a clean and professional appearance in accordance with the Domino’s dress code.
  • Must work with hustle and energy and provide friendly service to customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and positive customer experiences.
  • Prepare pizzas according to Domino’s standards and procedures.
  • Maintain a clean and professional appearance in accordance with the Domino’s dress code.

Benefits

  • Competitive pay.
  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunity to grow and advance within the company.
  • Flexible scheduling.
  • Fun and friendly work environment.
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