Customer Service Representative - Entry Level - Immediate Hire

IBC Incorporated • Eagle, ID

1d • $50,000 - $75,000

About The Position

This is an entry-level Customer Service Representative opportunity in Boise for friendly, motivated, and dependable individuals. No previous experience is required. The company provides paid training, hands-on guidance, and ongoing support to help employees develop customer service skills and gain professional experience in a people-focused environment.

The role focuses on creating positive customer experiences by welcoming customers, answering questions, sharing information about products and services, and helping connect customers with appropriate solutions. Representatives also support customer outreach and promotional activities as needed and work with colleagues to maintain service standards and achieve shared goals. The position offers professional development and potential for career growth as opportunities become available.

Requirements

• Friendly, approachable, and comfortable communicating with others.
• Reliable, organized, and willing to take initiative.
• Strong listening skills and an interest in helping people.
• A team player who is open to feedback and coaching.
• Motivated to learn and develop new professional skills.
• Interested in customer service, customer relations, sales, or business development.
• No previous customer service experience is required.

Nice To Haves

• Experience in retail, hospitality, food service, sales, volunteering, or other people-oriented activities is encouraged but not mandatory.
• Recent graduate, first-time job seeker, career changer, or retail or hospitality worker seeking to expand skills.

Responsibilities

• Greet customers and create a welcoming, professional experience.
• Answer questions and provide clear information about available products and services.
• Build positive customer relationships through effective communication.
• Identify customer needs and help connect customers with appropriate solutions.
• Support customer outreach, engagement, and promotional activities as needed.
• Work with team members to maintain high service standards and achieve shared goals.
• Participate in paid training and ongoing professional development.
• Learn techniques to improve customer satisfaction, communication, and service delivery.

Benefits

• Paid training with guidance and hands-on support.
• Professional development to build communication, teamwork, and problem-solving skills.
• Career growth potential and opportunities to pursue additional responsibilities.
• Supportive team culture focused on learning and improvement.
• Transferable skills that can support future career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed