Customer Service Rep(02349) - 1450 N Cole St

Domino's Franchise•Lima, OH

1d•Onsite

About The Position

Domino’s Pizza is seeking personable, energetic customer service representatives for a fast-growing team. The role offers flexible scheduling and opportunities to grow within the company, including potential advancement into management. Team members may make, bake, or take pizzas during busy periods and are expected to help create a positive experience for customers and coworkers. General duties include operating store equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may also involve leading a shift team of 3 to 30 people, motivating coworkers, and helping ensure the team is in the right place and performing the right work. Applicants must meet the stated age requirements. The description says applicants must be at least 16 for general store team duties, and at least 18 for the additional responsibilities described. For driving-related duties, applicants need a valid driver’s license, a reliable insured vehicle, a clean driving record, and the ability to pass a motor vehicle record check. Stores operate seven days a week, including weekends and holidays, and employees must be willing to work when needed most.

Requirements

Must be at least 16 years old for general store team duties; the description also states that applicants for the additional responsibilities must be at least 18 years old.
Ability to communicate verbally with customers and coworkers, including a clear and upbeat speaking voice on the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Dependable, reliable, punctual, prompt, responsible, personable, outgoing, energetic, and self-motivated.
For driving-related duties: clean driving record, ability to pass a Motor Vehicle Record check, access to a reliable insured vehicle, and a valid driver’s license.
Willingness to work when needed, including weekends and holidays.

Nice To Haves

Experience leading a team.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers in person and by phone to process orders using a touch-screen computer system.
Enter orders using a computer keyboard or touch screen.
During a shift, manage and motivate a staff of 3 to 30 people and help ensure the team is in the right place and performing the right work.
Set a positive example for the team through punctuality, attitude, and professional standards.
Work weekends and holidays as needed.