Customer Service Rep(02291) - 1450 Kuntz Road

Domino's Franchise • Dayton, OH

2d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders and support store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and advancement opportunities may include management and franchise ownership.

The role involves operating store equipment, stocking ingredients and supplies, preparing products, answering telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members communicate with customers and coworkers in person and by phone, use a computer keyboard or touch screen to enter orders, and handle payments accurately.

Work takes place in a pizza store and includes exposure to changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and sometimes adverse weather during outside tasks. The job requires extended standing and frequent walking, reaching, hand use, and bending, as well as occasional lifting, carrying, pushing, climbing, crouching, or squatting. Deliveries may include items weighing up to 50 pounds.

Requirements

• Must be 16 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination to make precise movements rapidly and accurately.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform physical tasks including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching or squatting, and frequent reaching and hand use.
• Ability to lift and handle delivery cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and over the phone.
• Enter customer orders using a computer keyboard or touch screen.
• Unload ingredient and supply deliveries using a hand truck and stock items on shelves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed