Customer Service Rep(04386) - 595 Madison Road

Domino's Franchise•Culpeper, VA
•Onsite

About The Position

The Customer Service Representative takes and processes customer orders in person and by phone, prepares products, and supports the general operation of the store. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. Advancement opportunities may include management and other roles within Domino’s.

Requirements

  • Must be at least 16 years of age.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Use a computer keyboard or touch screen to enter orders.
  • Be able to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands of the role, including standing for most tasks, walking short distances, lifting deliveries weighing up to 50 pounds, and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and stock deliveries, including lifting and stacking cases of ingredients and supplies.
  • Perform other store team-member duties as needed.
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