Customer Service Rep: East Wenatchee - 595 Grant Road, Suite 595-1

Domino's Franchise•East Wenatchee, WA

17h•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and support store operations. The position offers on-the-job orientation and training, a flexible schedule, and opportunities for advancement from customer service to management and other roles. The posting describes work that may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. The role involves operating store equipment; stocking ingredients and supplies; preparing products; taking telephone and in-person orders; handling inventory and paperwork; and cleaning equipment and the facility. Team members work in a store environment with temperature changes, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, and sharp or moving parts. The work includes frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing, climbing, bending, and squatting.

Requirements

Must be at least 16 years of age.
Comprehend and provide correct written instructions.
Communicate verbally with customers and co-workers to process orders over the phone and in person.
Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Make correct monetary change.
Have verbal, writing, and telephone skills to take and process orders.
Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
Enter orders using a computer keyboard or touch screen.
Be able to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Meet the physical demands of the position, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, squatting, and continuous reaching and hand use.

Responsibilities

Operate store equipment.
Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload deliveries using a hand truck and move ingredients and supplies to storage shelves.
Perform other store tasks, including removing trash and occasional sign or facility maintenance tasks.