Customer Service Representative 7262

Domino's • Eagle Point, OR

8d • $16 - $17

About The Position

Domino’s Customer Service Representatives (CSRs) provide customer service throughout their shifts. They need a positive personality, a clear and energetic voice, and familiarity with product details, services, charges, and other information to answer customer questions and handle customer-related issues. The role also involves food preparation and packaging, taking and handing out orders, and processing payments. CSRs may work outdoors, in varied temperatures, in noisy environments, near moving mechanical parts and potentially hazardous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. The work can be physically demanding and may involve repetitive hand use, prolonged standing, bending, twisting, reaching above shoulder level, crouching, stooping, or kneeling.

The company provides training and a positive learning experience. Pay is listed as $15.80–$17.00 per hour, with additional tips and mileage compensation when applicable. The description also notes that CSR wages are minimum wage, with potential performance-based raises in $0.25 increments up to $1.00 over minimum wage before becoming eligible for a management position. Tips are frequently received daily or biweekly through an in-store tip pool.

Requirements

• Be at least 15 years old.
• Be attentive to detail.
• Be customer-oriented, friendly, and energetic.
• Have cash management skills.
• Be able to work long hours, scheduled or unscheduled, including nights, weekends, and emergencies.
• Be willing to learn and perform other restaurant workstation duties as needed.
• Perform the listed duties with reasonable accommodation if needed.

Responsibilities

• Attract potential customers by answering questions about products and services and by advertising or wobble boarding.
• Open and maintain customer accounts by recording and updating account information.
• Prepare and package food products.
• Collect payment and hand orders to customers.
• Resolve product or service issues by identifying the cause, explaining and selecting a solution, expediting corrections or adjustments, and following up to ensure resolution.
• Maintain financial accounts by processing customer adjustments.
• Contribute to team efforts by completing related requests as needed.
• Perform other workstation duties within the restaurant as needed.

Benefits

• Performance-based raises in $0.25 increments, up to $1.00 over minimum wage before eligibility for a management position.
• Tips through an in-store tip pool, frequently received daily or biweekly.
• Mileage compensation when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed