Customer Service Rep(08918) - 9020 A-2 Albemarle Road

Domino's Franchise•Charlotte, NC

20h

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing representative, taking orders, answering questions, and helping ensure positive customer experiences. The position also involves working with the team to support smooth store operations. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work with hustle and energy, and provide friendly service to every customer. The posting describes opportunities for growth and advancement within the company.

Requirements

Must be at least 16 years of age.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must work with hustle and energy and provide friendly service to customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service, including maintaining a friendly attitude with customers.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and happy customers.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean and professional appearance and adhere to the Domino’s dress code.