Customer Service Rep(08834) - 12925 Albemarle Rd

Domino's Franchise•Charlotte, NC

17h

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a Customer Service Representative. The role is the customer-facing voice of the company, taking orders, answering questions, and helping ensure customers have a positive experience. The position also contributes to smooth store operations by working collaboratively with the team. The job requires making pizzas according to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, working quickly and efficiently, and treating customers with friendliness and a positive attitude. The posting lists compensation at $10 an hour and says applicants must be at least 16 years old.

Requirements

Must be at least 16 years of age.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must follow Domino’s pizza-making standards and procedures.
Must maintain a clean, professional appearance in accordance with the Domino’s dress code.
Must work with hustle and energy and be friendly with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and understandingly.
Work as part of a team to support smooth operations and positive customer experiences.
Make pizzas according to Domino’s standards and procedures.
Maintain a clean, professional appearance and comply with the Domino’s dress code.