Customer Service Representative/Pizza Maker

Domino's Franchise • Spencer, IA

18h

About The Position

The Customer Service Representative/Pizza Maker prepares, bakes, and serves pizzas while providing customer service and processing orders. The position can be part-time or full-time and offers schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and franchise ownership.

General duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility approximately daily. Team members work with customers and co-workers, independently and as part of a team, and are expected to meet quality standards.

The work involves standing for most tasks, walking short distances, and occasional paperwork while seated. Physical tasks include lifting deliveries weighing up to 50 pounds, carrying supplies and dough trays, pushing or pulling loaded tray dollies, and reaching, bending, crouching, and occasionally climbing stairs or a ladder. The work environment may include temperature changes, coolers, hot surfaces and tools, food odors, cornmeal dust, cramped quarters, sharp edges, and moving mechanical parts.

Requirements

• Must be 15 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the described physical demands, including standing for most tasks and lifting deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products, including making and baking pizzas.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Meet quality-control standards and work with team members to serve customers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed