Customer Service Representative/Pizza Maker- Domino’s Pizza

Domino's Franchise•Spirit Lake, IA
•Onsite

About The Position

Domino’s Pizza is hiring a Customer Service Representative/Pizza Maker to prepare, bake, and serve pizzas and assist customers during busy periods. Team members may work part-time or full-time, and schedules are described as accommodating employees’ other commitments. On-the-job orientation and training are provided. The role can offer opportunities for advancement from customer service to management and other leadership or franchise roles. The work involves operating store equipment, stocking and preparing ingredients and products, processing customer orders by phone and in person, handling inventory and paperwork, and cleaning the equipment and facility. The position requires customer and coworker communication, accurate order entry and cash change, and coordination to prepare products quickly and precisely. The work is performed in a restaurant environment with exposure to temperature changes, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. Most tasks are performed standing, with frequent walking and reaching and occasional sitting for paperwork. Physical duties include lifting and carrying supplies, moving trays, climbing stairs or ladders infrequently, and bending, crouching, and using hands and arms repeatedly.

Requirements

  • Must be 15 years of age or older.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the stated physical duties, including standing, walking, lifting, carrying, pushing or pulling, occasional climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Make accurate monetary change.
  • Unload and stock deliveries, including lifting cases onto shelves.
  • Move pizza trays on dollies and handle pizza-making tools and materials.
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