Customer Service Representative/Pizza Maker

Domino's Franchise•Le Mars, IA

1d•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives and pizza makers to prepare, bake, or serve pizzas and process customer orders during operating hours. Positions may be part-time or full-time, and schedules are described as accommodating employees’ needs. On-the-job orientation and training are provided. The role offers opportunities for advancement, including potential progression from customer service to management and other leadership or franchise roles. Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The work involves serving customers and working with co-workers, using written, verbal, and telephone communication, and entering orders by keyboard or touchscreen. It also involves physical tasks such as standing, walking, lifting and carrying supplies, reaching, bending, and handling pizza-making tools and equipment.

Requirements

Must be at least 15 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the stated physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
Ability to lift and stack cases weighing up to 50 pounds onto shelves up to 72 inches high.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and co-workers to process orders in person and over the phone.
Enter customer orders using a computer keyboard or touch screen.
Unload and move ingredient and supply deliveries, including lifting cases onto shelves.
Perform outside tasks such as removing trash.