Customer Service Representative/Pizza Maker- Domino’s Pizza

Domino's Franchise•Fairmont, MN
•Onsite

About The Position

Domino’s Pizza is hiring customer service representatives and pizza makers for store team roles. Team members help make, bake, and serve pizzas during busy hours, with schedules that may accommodate school or other commitments. The position may be part-time or full-time and can offer opportunities to advance from customer service to management and potentially franchise ownership. On-the-job orientation and training are provided. General duties include operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders by computer keyboard or touch screen, handle payments and make change, and work both independently and with others under time and quality standards. The work takes place in a pizza store and involves standing for most tasks, short periods of walking, and occasional paperwork while seated. Conditions may include hot and cold areas, outdoor weather exposure, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays on dollies, occasional climbing, frequent reaching and bending, and continuous hand use.

Requirements

  • Must be 15 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products, including making pizzas.
  • Receive and process telephone orders and communicate with customers in person.
  • Enter orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Handle monetary transactions and make correct change.
  • Unload and move deliveries and supplies, including lifting, carrying, and moving trays.
  • Follow quality control standards and work with coworkers to serve customers.
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