Customer Service Representative, Distribution - Vanfax
About The Position
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential. We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered. As a Customer Service Representative, you will take pride in owning the customers experience and ensuring that we have made a positive impact on their day. You will enjoy working with regular customers and partners and making great relationship as you support them. You will be trained to be an expert in your field and confidently deliver an amazing customer experience. You will be glue that makes the administration of the business run seamless. You will work closely with a supportive team and collaborate in a fast-paced and engaging environment. If you are looking for stimulating work that makes an impact, this is the perfect place to start your career. Your role at a glance: You are the first contact with the customer in primarily a call center environment. Your role is to make the customer experience be the best it can be both on the phone, email or in person. Working with the team to ensure deadlines are met and products delivered on time. You will continue to make a difference by: Completing the administration required to make the daily order preparation run seamless Adding value to the customer by providing them necessary industry information. Guiding our partners and customer on ordering the right parts for their own best customer experience. Working with our partners to help customers get the best value for their needs.
Requirements
- Value building relationships with customers and teammates.
- Desire to learn about the Repair and Replacement of Windshields in this ever-changing technological industry.
- Enjoy a fast-paced environment, working with a team and making deadlines.
- Experience in helping people and finding solutions.
- No formal education is required – we provide on-the-job training!
- Like to have some fun!
Responsibilities
- Completing the administration required to make the daily order preparation run seamless
- Adding value to the customer by providing them necessary industry information.
- Guiding our partners and customer on ordering the right parts for their own best customer experience.
- Working with our partners to help customers get the best value for their needs.
- Make the customer experience be the best it can be both on the phone, email or in person.
- Working with the team to ensure deadlines are met and products delivered on time.
Benefits
- Genuine care for team members' careers
- Sustainable world-class care for communities and the climate
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
