Customer Service Representative/Dispatch (Part-Time) - Innisfail - Central Alberta Co-op

Co-op•Innisfail, AB

12d•Onsite

About The Position

Join our Petro Division team at Innisfail Agro Centre as a Customer Service Representative/Dispatch. We are seeking a motivated professional who excels in delivering outstanding service and contributing to a positive work atmosphere. This is a part-time position, offering 24-36 hours per week, with eligibility for benefits after 3 months. The role requires availability on weekdays and evenings.

Requirements

High school diploma preferred.
Previous customer service experience preferred.
Physical ability to lift up to 50 lbs.
Must provide Social Insurance Number before first shift.
Relocating from another province requires AB Health coverage to be covered by our plan provider.

Responsibilities

Provide outstanding customer service and address concerns in a timely, positive manner.
Be familiar with and adhere to Central Alberta Co-op policies and procedures.
Utilize proper telephone etiquette.
Follow start-of-day and end-of-day procedures and complete proper documentation.
Handle sales transactions and manage office supplies.
Process fuel and bulk lube orders accurately, dispatch orders efficiently, and complete daily fuel reconciliations.
Collect and provide accurate information to internal and external customers.
Operate equipment safely and responsibly; perform general housekeeping duties.
Collaborate with Ag and Petroleum Division teams to enhance operational efficiency and best practices.
Perform additional duties as assigned by the manager.