Customer Service Rep(08322) - 41234 Big Bear Blvd.

Domino's Franchise•Big Bear Lake, CA
•Onsite

About The Position

VAZ Restaurants, LLC. is hiring a Customer Service Rep for a Domino’s Pizza location. The role is suited to someone with strong people and communication skills who can help serve customers during busy periods. Schedules may be available part time or full time, and the position offers on-the-job orientation and training. The posting lists pay at $20.00 per hour and describes opportunities to advance from customer service to management and potentially franchise ownership. Team members operate equipment, stock and prepare ingredients and products, process telephone and in-person orders, take inventory, complete paperwork, and clean equipment and the facility. The role involves working in a restaurant environment with temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and repetitive hand use.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform tasks such as stocking, cleaning, changing prices on signs, and maintenance as needed.
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