Customer Service Rep(09331) - 1701 N. Corinth Street

Domino's Franchise•Corinth, TX

1d•Onsite

About The Position

The Customer Service Representative works in a fast-paced Domino’s store, helping the team operate efficiently and serve customers as quickly and safely as possible. The role is suited to motivated, competitive people with strong people skills who can multitask and respond to changing business demands. Daytime and evening shifts are available, and schedules can range from one to five or six shifts per week. Team members operate store equipment, stock ingredients, prepare products, receive and process telephone orders, complete required paperwork, and clean and maintain the store. On-the-job orientation and training cover taking orders, labeling boxes, and making pizzas. The position requires customer and coworker communication, accurate order entry and cash handling, and the ability to work alone or with others under stress while meeting quality standards. It involves standing and other physical tasks, including lifting and carrying items weighing up to 50 pounds, and exposure to hot equipment and varied store and outdoor conditions.

Requirements

Must be at least 16 years of age.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with speed.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to work alone and with others, perform repetitive tasks, and work adequately under stress.
Ability to direct activities, analyze and compile data, and make judgments and decisions.
Ability to meet strict quality-control standards and work well with others.
Physical ability to stand, walk, lift and carry up to 50 pounds, push trays on a dolly, occasionally climb stairs or a ladder, bend, crouch, squat, and reach.
Eye-hand coordination and frequent use of hands; ability to shape dough and handle a pizza peel, rolling cutter, and pizza boxes.
Ability to talk and listen on the telephone, use near- and mid-range vision, perceive depth, and differentiate between hot and cold surfaces.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products, including making pizzas.
Receive and process telephone orders, both over the phone and in person.
Complete required paperwork.
Clean equipment and the facility daily and maintain store equipment.
Communicate with customers and coworkers to process orders.
Enter orders using a computer keyboard or touch screen.
Handle monetary transactions and make correct change.
Perform outside tasks such as removing trash.
Unload and store deliveries, including lifting and carrying supplies.
Meet quality-control standards and help satisfy unhappy customers.