Customer Service Rep(01989) - 132 N. Lake Street

Domino's Franchise • Forest Lake, MN

15h • Onsite

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to take and process orders and support daily store operations. The role may be part-time or full-time and offers opportunities for advancement, including progression into management. On-the-job orientation and training are provided.

Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. The job involves communicating with customers and coworkers in person and by telephone, entering orders using a computer keyboard or touch screen, and following written instructions.

The work is primarily performed standing, with short periods of walking and some paperwork while seated. It includes repetitive movements and frequent use of the hands and arms, lifting and carrying supplies, and working around hot equipment, food odors, cornmeal dust, changing temperatures, and cramped spaces. Team members must be available to work Fridays and/or Saturdays from 5–8 p.m.

Requirements

• Must be at least 15 years old; applicants aged 16 or older are preferred.
• Must be available to work Fridays and/or Saturdays from 5–8 p.m.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and continuous hand use.
• Ability to lift and handle delivery cases weighing up to 50 pounds.

Nice To Haves

• Applicants aged 16 or older are preferred.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by telephone to process orders.
• Enter orders using a computer keyboard or touch screen.
• Unload deliveries and move, carry, and stock ingredients and supplies.
• Perform other store tasks such as removing trash and completing outside tasks when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed