Customer Service Rep(04772) - 312 N. Queen Street

Domino's Franchise•Littlestown, PA

10h•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and support store operations. Schedules may be part-time or full-time. On-the-job orientation and training are provided. The role offers opportunities for advancement from customer service representative to management and beyond.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to stand for most tasks and perform walking, sitting, stooping, bending, crouching, squatting, lifting, carrying, pushing, pulling, climbing, and continuous reaching as needed.
Ability to lift and move deliveries weighing up to 50 pounds, and carry pizza sauce weighing 42 pounds or dough trays weighing approximately 12 pounds each.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to talk and hear on the telephone; near- and mid-range vision, depth perception, and ability to distinguish hot from cold surfaces.
Ability to work around varying and sometimes adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Operate store equipment.
Stock ingredients from delivery areas to storage areas, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers in person and by phone to process orders.
Enter orders using a computer keyboard or touch screen.
Unload deliveries using a hand truck and move supplies to storage.
Carry, push, pull, reach, and handle products and equipment as required for store tasks.
Perform outside tasks such as removing trash.
Help maintain the store, including changing prices on signs, washing walls, and performing maintenance when needed.