Assistant Manager(09331) - 1701 N. Corinth Street
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, store cleanliness, marketing, and profitability. The role requires setting a positive example, following company policies and procedures, and ensuring the crew meets the same standards. The manager must work to a set or changing schedule, maintain a professional image, provide great customer service, and demonstrate reliable attendance and punctuality. The role also involves general store duties, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. Advancement opportunities may include general manager, franchisee, or Manager of Corporate Operations. Work takes place in a pizza store and includes exposure to varied indoor and outdoor temperatures, adverse weather, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying items up to 50 pounds, pushing trays on dollies, occasional climbing, bending, crouching, and continuous reaching and hand use.
Requirements
- Must be at least 18 years of age.
- Must be willing and able to work during inclement weather and to open and close.
- Ability to comprehend and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers, in person and by telephone, to process orders.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise, rapid movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, and work alone or with others.
- Ability to work adequately under stress, meet strict quality-control standards, and satisfy unhappy customers.
- Ability to analyze and compile data and make judgments and decisions.
- Ability to stand for most tasks, walk or jog short distances, and sit for paperwork.
- Ability to lift and carry items weighing up to 50 pounds; bulk deliveries are unloaded using a hand truck.
- Ability to push trays on dollies and occasionally navigate stairs or climb a ladder.
- Ability to bend, crouch, squat, reach continuously, and use hands continuously for work tasks.
- Ability to distinguish hot from cold surfaces and perform tasks requiring talking, listening, near- and mid-range vision, and depth perception.
Responsibilities
- Oversee all activities and operations during the shift.
- Control costs, inventory, and cash.
- Manage customer relations and provide great customer service, including addressing unhappy customers.
- Set an example for the crew and ensure compliance with company policies, procedures, and standards.
- Handle staffing and paperwork.
- Manage food and store cleanliness.
- Work to a set or changing schedule and maintain attendance, punctuality, and a professional image.
- Support marketing and store profitability.
- Operate store equipment, stock ingredients, and prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Work during inclement weather and be willing to open and close the store.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
