General Manager(01542) 1701 W 7th Street
About The Position
The General Manager oversees everything that happens during a shift and sets an example for the store crew by following company policies and procedures and expecting the same from team members. The role includes managing staffing, paperwork, inventory, food, cash, costs, customer relations, scheduling, store standards and cleanliness, marketing, attendance, and profitability. The position requires sound judgment, basic math, multitasking, and the ability to direct activities and make decisions under stress. On-the-job orientation and training are provided. The posting also includes general store-team-member duties and delivery-specific requirements, including operating equipment, preparing products, handling orders, maintaining the facility, and delivering products by car.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change; a calculator may be used.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
- Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read maps and locate addresses.
- For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Responsibilities
- Oversee all activities and operations during the shift.
- Set an example for the crew by following all policies and procedures and expecting the same of team members.
- Manage staffing, paperwork, inventory, food, cash, and cost controls.
- Maintain customer relations and provide great customer service.
- Work to a schedule and maintain attendance and punctuality.
- Maintain the store's image, cleanliness, and adherence to standards.
- Contribute to marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
- For delivery duties, deliver products by car to customers and deliver flyers and door hangers.
Benefits
- On-the-job orientation and training.
- Opportunities for advancement, including paths from delivery driver to management, franchise ownership, or Manager Corporate Operations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
