Customer Service Rep(05512) - 4502 N Roxboro St.

Domino's Franchise•Durham, NC

About The Position

The Customer Service Representative promotes Domino’s pizza products, specials, and promotions while providing quality service to customers in person and over the phone. The role also receives cross-training in product and ingredient preparation, opening and closing procedures, operating the pizza oven, and boxing orders for delivery or carryout. The position contributes to a fun, energetic, team-oriented environment.

Requirements

  • Speak and write clearly.
  • Be able to use a computer-based order entry system.
  • Pass a background check.

Responsibilities

  • Uphold Domino’s grooming, uniform, and appearance standards.
  • Promote pizza products, specials, and promotions.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Respond with a sense of urgency when answering store phone lines or assisting carryout customers.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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