Customer Service Rep(05144) - 1820 Dunlawton Ave

Domino's Franchise • Port Orange, FL

7d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s store team to prepare and serve pizza and process customer orders. The role may be part-time or full-time, with schedules intended to accommodate team members’ availability. On-the-job orientation and training are provided. The position offers opportunities for advancement into management and other roles.

Team members operate store equipment, stock ingredients and supplies, prepare products, take telephone and in-person orders, complete inventory and related paperwork, and clean the equipment and facility. The work involves customer and coworker communication, order entry using a computer keyboard or touchscreen, handling money, and following quality standards.

Work takes place in a store with temperatures ranging from a cooler at approximately 36 degrees to work areas at 90 degrees or above. Employees may encounter food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, cramped spaces, and changing weather during outdoor tasks. The position requires standing for most tasks and may involve lifting and carrying supplies, pushing or pulling trays, climbing stairs or a ladder occasionally, bending, crouching, and continuous reaching and hand use.

Requirements

• Must be 16 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and the ability to make precise movements rapidly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds and perform the physical activities described for the role.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touchscreen.
• Unload bulk product deliveries using a hand truck and place supplies on shelves.
• Follow quality control standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed