Customer Service Rep(06947) - 6628 Rufe Snow Drive

Domino's Franchise • Watauga, TX

3d • Onsite

About The Position

The Customer Service Rep works as a member of a Domino’s Pizza store team, helping prepare and process customer orders and perform general store duties. The role may be part-time or full-time, with schedules intended to accommodate team members. On-the-job orientation and training are provided. Opportunities for advancement include management and other roles within the company.

The job involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing orders by phone and in person; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members work in a store environment with exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical duties include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

• Must be at least 16 years of age.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and co-workers to process orders over the phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Be able to stand for most tasks and walk short distances.
• Be able to lift and handle deliveries weighing up to 50 pounds, and perform the other physical tasks described for the role.
• Be able to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk deliveries using a hand truck and stock supplies on shelves.
• Perform other store tasks, including removing trash and occasional maintenance or sign-price changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed