Customer Service Rep(05692) - 207 N Hampton St

Domino's Franchise•Westminster, SC
•Onsite

About The Position

The Customer Service Representative handles customer orders and supports the daily operation of a Domino’s Pizza store. The role includes communicating with customers in person and by phone, processing orders, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may be part-time or full-time, and offers opportunities for advancement into management and other roles.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to make precise, rapid movements with hand-eye coordination and speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to lift delivery cases weighing up to 50 pounds and place them on shelves up to 72 inches high.
  • Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, temperature changes, and cramped spaces.

Responsibilities

  • Operate all equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, including lifting and stocking cases of ingredients and supplies.
  • Carry and move ingredients, dough trays, and other supplies; push or pull trays on dollies.
  • Perform other store tasks such as stocking shelves, cleaning, and occasional maintenance.
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