Customer Service Rep(06565) - 1151 Hwy 287 South

Domino's Franchise • Mansfield, TX

8h

About The Position

The Customer Service Rep works as a Domino’s Pizza store team member, helping process customer orders and perform general store duties. Responsibilities include operating equipment, stocking ingredients and supplies, preparing products, taking and processing telephone orders, completing inventory and related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communication with customers and coworkers, accurate order entry, basic arithmetic and cash-change skills, and the ability to work independently or with a team under pressure while meeting quality standards. The job involves frequent standing and hand use, repetitive tasks, and physical activities such as lifting, carrying, pushing, reaching, bending, and occasional climbing. Work conditions may include hot and cold temperatures, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years old.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make rapid, accurate movements and enter orders using a keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, climbing occasionally, bending, crouching, reaching, and continuous use of hands.
• Ability to distinguish hot from cold surfaces and perform tasks requiring talking, hearing, near and mid-range vision, and depth perception.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries and move ingredients and supplies to storage.
• Use computers or touch screens to enter orders.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed