Customer Service Rep(07200) - 779 w central

Domino's Franchise•Sutherlin, OR
•Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team to serve customers and prepare and process orders. The role includes receiving orders by phone and in person, entering orders using a computer keyboard or touch screen, preparing products, stocking ingredients and supplies, and helping maintain clean equipment and facilities. On-the-job orientation and training are provided. The position may offer opportunities to advance into management or other roles within the company.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and ability to make precise, rapid movements.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, reaching, and continuous hand use.
  • Ability to lift and move delivery cases weighing up to 50 pounds and handle other items as described in the physical requirements.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
  • Use a computer keyboard or touch screen to enter orders.
  • Perform other store-team tasks such as stocking, cleaning, and maintaining the facility.
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