Customer Service Rep(08238) - 103 W. Central Ave. Unit A

Domino's Franchise•Brea, CA

2d•Onsite

About The Position

Domino’s Pizza is hiring a Customer Service Representative to help serve customers and support store operations. The role may be part-time or full-time, with schedules intended to accommodate employees’ other commitments. The position pays $20.00 per hour and includes on-the-job orientation and training. The company describes opportunities for team members to advance into management and other roles. Team members operate equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. Customer Service Representatives communicate with customers and coworkers in person and by phone, enter orders by computer keyboard or touchscreen, and handle payments and change. The position involves standing for tasks, frequent hand use and reaching, and occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching. Working conditions include exposure to changing weather during outside tasks, varying in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

Must be 18 years of age or older.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to talk and hear on the telephone, use near- and mid-range vision for in-store tasks, perceive depth, and distinguish hot from cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
Ability to lift and stock delivery cases weighing up to 50 pounds.

Responsibilities

Operate all equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Communicate with customers and coworkers in person and by phone to process orders.
Enter orders using a computer keyboard or touchscreen.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload product deliveries using a hand truck and move, carry, and stock supplies.