Customer Service Rep(06610)- 4631 Airport Blvd Ste 124

Domino's Franchise•Austin TX 78751, TX

About The Position

The Customer Service Rep upholds Domino’s standards for grooming, uniform, and appearance while providing quality service to internal and external customers over the phone and in person. The role involves taking and processing customer payments, promoting products and specials, and responding promptly to store phone calls and carryout customers. The employee is cross-trained in food preparation and ingredients, opening and closing procedures, pizza oven operation, and boxing products for delivery or carryout. The position also supports product accuracy and quality and helps foster a teamwork-oriented, energetic, and fun atmosphere.

Responsibilities

  • Uphold Domino’s standards for grooming, uniform, and appearance.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Respond with a sense of urgency when answering store phones or assisting carryout customers.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Speak and write clearly and accurately.
  • Use a computer-based order entry system.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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