Customer Service Rep(6672) - 115 S Lakeline Blvd Ste 115

Domino's Franchise•Cedar Park, TX
•Onsite

About The Position

Rainbow Pizza, a Domino's Pizza franchisee operating more than 60 locations across South Texas, is hiring a Customer Service Representative for a fast-paced, team-oriented store environment. The role is suited to people who can multitask, respond to changing business demands, and work efficiently with the team to get orders to customers as quickly and safely as possible. Representatives provide customer service and process orders in person and by phone, while also completing general store-team duties such as preparing products, stocking ingredients, cleaning, and maintaining equipment. Flexible scheduling is available, from one to five or six shifts per week, with daytime and evening shifts. On-the-job orientation and training are provided, including training in taking orders, labeling boxes, and making pizzas. The company describes opportunities for advancement from customer service representative to store management and, potentially, franchise ownership.

Requirements

  • Must be at least 16 years old.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask.
  • Must be dependable, punctual, and have a positive attitude.
  • Must be willing to work a flexible schedule, including evenings, weekends, holidays, and during inclement weather.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Motor coordination to make precise, rapid movements with speed.
  • Ability to stand, walk, bend, and lift up to 25 pounds throughout the shift.
  • Must be able to pass a criminal background check.
  • Ability to work alone and with others, work adequately under stress, perform repetitive tasks, meet quality standards, and satisfy unhappy customers.
  • Ability to make judgments and decisions and analyze and compile data.

Responsibilities

  • Operate store equipment and maintain store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products, including making pizzas.
  • Receive and process telephone orders and take customer orders in person.
  • Complete required paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and co-workers to process orders.
  • Label boxes.
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