Customer Service Rep(07805) - 4238 S. Sepulveda Blvd.
About The Position
The Customer Service Rep operates equipment, stocks and prepares ingredients and products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers in person and by phone, following written instructions, processing orders using a computer keyboard or touch screen, and handling payments accurately. Most tasks are performed standing, with frequent walking, reaching, hand use, and forward bending. The work environment includes a walk-in cooler, hot work areas and surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts. The role may also involve changing temperatures and adverse weather during outside tasks. Physical tasks can include unloading and lifting deliveries weighing up to 50 pounds, carrying ingredients and trays, pushing or pulling trays on dollies, cleaning, and occasional climbing or stair navigation. Delivery duties may include driving within a designated area and carrying orders to customers.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing for most tasks, frequent reaching and hand use, lifting deliveries weighing up to 50 pounds, and occasional climbing or stair navigation.
- Valid ability to drive is not specified; delivery duties involve driving within a designated delivery area.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers in person and by telephone to process orders.
- Make correct monetary change.
- Deliver pizzas within a designated delivery area when assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
