Customer Service Rep(08305) - 270 S. Rampart Blvd.

Domino's Franchise•Los Angeles, CA
•Onsite

About The Position

The Customer Service Rep works with store team members to prepare and serve pizza orders and provide customer service. The role may be part-time or full-time and offers on-the-job orientation and training, with potential advancement into management and other Domino’s roles. Team members may operate store equipment, stock ingredients, prepare products, take and process telephone orders, complete inventory and paperwork, and clean equipment and the facility. The work involves interacting with customers and coworkers in person and by phone, entering orders by keyboard or touchscreen, handling payments, and performing food preparation and store tasks.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the listed physical tasks, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
  • Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Unload and store deliveries, which may require using a hand truck and lifting cases.
  • Perform tasks such as carrying supplies, moving trays, stocking shelves, cleaning, and handling pizza preparation tools.

Benefits

  • Flexible part-time or full-time scheduling is described.
  • On-the-job orientation and training.
  • Opportunities for advancement into management and other roles.
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