Customer Service Rep(06503) - 7101 Colleyville Blvd. Ste. A
About The Position
The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and process customer orders and supporting daily store operations. The role can be part-time or full-time and offers on-the-job orientation and training, with potential opportunities for advancement into management and other roles. Responsibilities include operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by telephone, enter orders using a computer keyboard or touch screen, and handle monetary change. The position involves standing for most tasks, short-distance walking, and occasional desk work. Physical tasks include unloading and stocking deliveries, carrying supplies and dough trays, moving trays on dollies, and reaching, bending, crouching, or occasionally climbing stairs or a ladder. Work conditions include temperature changes, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts. Team members must be able to meet quality standards, perform repetitive tasks, work independently and with others, and make judgments and decisions.
Requirements
- Must be 16 years of age or older.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, bending, reaching, and occasional climbing.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touch screen and make correct monetary change.
Benefits
- On-the-job orientation and training.
- Opportunities for advancement, including potential paths into management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
