About The Position

The Customer Service Rep upholds Domino’s standards for grooming, uniform, and appearance while providing quality service to internal and external customers in person and over the phone. The role handles payments, promotes pizza products and specials, and checks orders for accuracy and quality. The position also receives cross-training in food preparation, store opening and closing procedures, oven operation, and packaging orders for delivery or carryout.

Requirements

  • Speak and write clearly and accurately.
  • Demonstrate comprehension of using a computer-based order entry system.

Responsibilities

  • Uphold Domino’s grooming, uniform, and appearance standards.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Respond with a sense of urgency to store phone calls and carryout customers.
  • Provide quality customer service to internal and external customers in person and over the phone.
  • Speak and write clearly and accurately.
  • Use a computer-based order entry system.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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