Customer Service Rep (01788) - 1027 Main St

Domino's Franchise • Keokuk, IA

2d

About The Position

As a Customer Service Representative at Domino's, you will help provide positive customer experiences by handling phone calls, online orders, and in-person inquiries professionally and efficiently. You will assist customers with orders and resolve concerns while delivering attentive service. The role also involves accurately entering orders and processing payments, promoting menu items and offers, and maintaining the store's cleanliness and organization.

Requirements

• Be a punctual team player with a positive attitude.
• Be friendly and comfortable talking to customers.
• Work efficiently in a fast-paced environment.
• Communicate verbally with customers and coworkers to process orders by phone and in person.
• Have excellent communication and interpersonal skills.
• Be at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions.
• Handle inquiries, concerns, and complaints empathetically and professionally.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Benefits

• A fun, rewarding, and fast-paced working environment.
• Full training with an industry-leading brand.
• Health insurance.
• 401k.
• Career opportunities for internal promotion.
• Discounts on pizza.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed