Customer Service Rep (03266) - 1200 Havendale Blvd

Domino's Franchise•Winter Haven, FL
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and contribute to store operations. The role may be part time or full time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and other career paths within the company. Store team members operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility. The role involves communicating with customers and coworkers in person and by phone, using a computer keyboard or touch screen to enter orders, and performing basic arithmetic and monetary change calculations. Work conditions may include varying weather and temperatures, food odors, cornmeal dust, cramped spaces such as walk-in coolers, hot oven surfaces and tools, sharp edges, and moving mechanical parts. Team members may also remove trash and perform other tasks outside.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Talking and hearing on the telephone.
  • Near- and mid-range vision for most in-store tasks.
  • Depth perception.
  • Ability to differentiate between hot and cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and by phone.
  • Enter orders using a computer keyboard or touch screen.
  • Remove trash and perform other outside tasks.
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