About The Position

The Customer Service Representative upholds Domino's standards for grooming, uniform, and appearance while serving customers in person and over the phone. The role includes handling payments, promoting products and specials, ensuring order accuracy and quality, and contributing to a teamwork-oriented, energetic, and fun atmosphere. The representative also receives cross-training in product preparation and store procedures.

Responsibilities

  • Uphold Domino's standards of grooming, uniform, and appearance.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Respond with a sense of urgency when answering store phones or helping carryout customers.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Speak and write clearly and accurately.
  • Use a computer-based order entry system.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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