Customer Service Rep(06380) - 100 N 25th, Independence, KS
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to support store operations. Team members help make, bake, or take pizzas during busy hours and may work part-time or full-time. The role can be a primary job or a supplemental job, with opportunities to advance from customer service to management and other roles within the company. The position involves working in a pizzeria environment with exposure to changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members need to communicate by telephone, use near- and mid-range vision and depth perception for store tasks, and distinguish hot from cold surfaces. The work requires the ability to perform repetitive tasks, work independently or with others, handle stress, meet quality standards, interact with people, and make judgments and decisions. Most tasks are performed standing, with short periods of walking and occasional desk work. Duties may involve unloading and moving deliveries, carrying ingredients and dough, pushing or pulling trays, climbing stairs or a ladder occasionally, bending, crouching, reaching, and continuous use of the hands. Some tasks require forceful use of the forearms and wrists and hand-eye coordination.
Requirements
- Demonstrated personality and people skills for customer service.
- Ability to direct activities, perform repetitive tasks, and work independently and with others.
- Ability to work under stress and meet strict quality-control standards.
- Ability to deal with people, analyze and compile data, and make judgments and decisions.
- Ability to talk and hear on the telephone, use near- and mid-range vision, and perceive depth.
- Ability to distinguish between hot and cold surfaces.
- Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing occasionally, bending, crouching, reaching, and continuous hand use.
- Ability to unload and handle deliveries, including cases weighing up to 50 pounds.
- Hand-eye coordination and ability to grasp and use pizza-making tools and supplies.
Responsibilities
- Support making, baking, and taking pizzas during the store’s operating hours.
- Perform customer service tasks, including answering telephone calls.
- Unload deliveries and move ingredients and supplies to storage shelves.
- Carry ingredients, pizza sauce, and trays of dough around the store.
- Push or pull trays on dollies and handle pizza-making tools.
- Stock shelves, clean work areas, and perform occasional maintenance tasks.
- Prepare pizzas and handle pizza dough, toppings, boxes, and finished pizzas.
- Meet store quality-control standards and work effectively with customers and team members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
