Customer Service Rep(03643) - 1772A Ralph Ave

Domino's Franchise•Brooklyn, NY

About The Position

The Customer Service Rep performs general store team duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The role requires communicating with customers and coworkers in person and over the phone, processing orders accurately, and handling cash transactions. The position involves working in changing temperatures and exposure to food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders over the phone and in person.
  • Make correct monetary change.
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