Assistant Manager(03643) - 1772A Ralph Ave

Domino's Franchise•Brooklyn, NY

19h

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, staffing, paperwork, food management, scheduling, cleanliness, marketing, profitability, and customer relations. The manager must set an example, follow all policies and procedures, and expect the same from the crew while maintaining store image and standards, customer service, attendance, and punctuality. The role also includes operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The position requires communicating with customers and coworkers, handling order entry and monetary transactions, and may involve delivering products and promotional materials by car. Work involves exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing and walking for much of the shift, lifting and carrying supplies, bending, crouching, reaching, pushing trays, and using hands and arms repetitively. Delivery work involves driving and carrying products to customer locations.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to lift and handle deliveries weighing up to 50 pounds and perform the physical tasks described.

Responsibilities

Manage all activities during the shift.
Control costs, inventory, cash, and food management.
Handle staffing and paperwork.
Work to a schedule and maintain attendance and punctuality.
Maintain store image, cleanliness, and adherence to standards and policies.
Provide great customer service and manage customer relations.
Contribute to marketing and store profitability.
Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and deliver flyers and door hangers.